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services australia agent
What We Provide
- INTERNET ENABLED COMPUTERHave internet enabled computers and will help customers access digital services.
- PHONE CLAIM SERVICESProvide a Medicare phone claiming service and reply paid envelopes to forward receipts to support claims.
- FACILITIESHave free telephone, fax and photocopy facilities.
- IDENTITY CONFIRMATIONCan copy and certify identity confirmation documents so that original documents do not have to be sent in the mail to support claims.
- FACE TO FACE ASSISTANCEProvide face to face assistance, guidance and referrals and access to information brochures and forms.
Services we Cannot Provide
- Make any payments or decisions about payments.
- Review, assess or vary payments.
- Issue Electronic Banking Transfers, Basics Cards, Medicare Cards or Health Care Cards.
PHONE AND ONLINE SERVICES
At my.gov.au you can access a range of government services online and link your online accounts using one log-on and one password
To download the Express Plus mobile apps or for further information visit humanservices.gov.au
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